The be all and end all of e-commerce

TCH-Support & E-Commerce
Our Portfolio
Here’s why we are your partner for e-commerce

TCH-Support & E-Commerce

E-commerce includes all trading on the Internet both between companies and customers (B2C) and between companies (B2B). The abbreviation ‘e-‘ simply stands for the networking of all business-relevant data via electronic connections on the Internet. Part of e-commerce consists of creating one or more online stores, an area in which we have excellent expertise.

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E-commerce starts with the online store – but it can involve much more

One of our services is the creation of websites and online stores. These two together are known as e-commerce tools. We support you with all e-commerce systems, whether you use common systems such as WooCommerce, Shopify, Shopware, PrestaShop, Magento or exotic and rare e-commerce systems.

We deal intensively with your questions and find a solution to all technical issues, whether they relate to hardware and software, performance, usage and peaks, costs incurred, availability and reliability, to name a few sensitive points. We start where others find problems.

We offer upgrades for older e-commerce systems and help with topics like payment options and vendors. We configure systems for e-commerce in all areas such as user administration, product management, authorizations or personnel search. We also offer specific seminars and experts on issues such as export or special stores for difficult issues such as weight-based goods, etc.

We adapt your merchandise management to e-commerce

So that you do not lose sight of the flow of goods in the business process between purchase and sale, goods receipt, storage and goods issue, we take care of the connection and transfer to the merchandise management system. We network your fixed sales and various locations with your e-commerce and transfer your store assortment to your online shops and homepage. You don't have to buy everything new, because we can connect old systems too.

Thanks to our contacts with various foreign organizations and foreign chambers of commerce, market analyses and our know-how on the right approach, you are well-advised with us for e-commerce abroad. There are no language barriers for us. Our qualified staff speaks German, English, French and Spanish for you. The other common languages are not a problem for us either, because we have an extensive network. Thus, we can translate your home page into all the common languages of the world and network all your international sites.

We are in constant contact with tax advisers and qualified lawyers as well as foreign e-commerce organizations and we take care of IT compliance with data protection regulations and any regulations relating to money laundering. You benefit from our expertise in providing various payment options and we provide you with an e-commerce buyer's stamp certificate.

The most important thing for your success in e-commerce is visibility, because only those who generate reach can attract many customers and thus advertise their products. We find and configure the most suitable cloud software for your needs and connect different channels (e.g., eBay, Amazon, WhatsApp, etc.) and your own online store and also integrate your stationary business. We can also help you with search engine optimization (SEO).

The magic word for greater Internet reach is SEO. In cooperation with our partner, we offer you SEO-optimized texts and an SEO-optimized appearance as well as social media marketing and the monitoring and control of your online marketing processes (for example in the Google Merchant Center and others) so that you and your e-commerce business can be easily found on the Internet and you can also advertise yourself and your products more cheaply.

Here’s why we are your partner for e-commerce:

WWe have the technical know-how to connect your stationery items with your merchandise management system and your online store and to make you and your e-commerce visible on the Internet. We help you to publicize your offers in general, to present your brands to a large audience and to network your homepage with the online store so that the entire IT infrastructure is seamlessly integrated. With our advice and tailor-made solutions, you benefit from the best conditions for your e-commerce, nationally and internationally.

We support all e-commerce systems, whether common systems such as WooCommerce, Shopify, Shopware, PrestaShop, Magento, etc. or even exotic and uncommon e-commerce systems. We offer upgrades for old e-commerce systems and help with things like payment options and vendors. We configure e-commerce systems in all fields and also offer you special seminars and experts for problems such as export or special stores for difficult problems such as weight-based goods, etc.

Of course, you will receive, if necessary, a corresponding order processing contract for our work in accordance with GDPR.